Privacy policy
VeggieGo Privacy Policy
Effective Date: 09/02/2026
VeggieGo (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services.
By using our website or services, you agree to the practices described in this policy.
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1. Information We Collect
A. Personal Information
When you place an order or contact us, we may collect:
• Full name
• Phone number
• Email address
• Delivery address
• Payment information (processed securely by third-party providers)
• Order history and preferences
B. Automatically Collected Information
When you browse our website, we may automatically collect:
• IP address
• Device type and browser information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies
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2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Schedule and complete deliveries
• Communicate order confirmations and updates
• Respond to customer inquiries
• Improve our products, services, and website
• Prevent fraud and unauthorized activity
• Comply with legal and regulatory obligations
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3. Payment Information
All payment transactions are processed through secure third-party payment gateways (such as Shopify Payments or other approved providers).
VeggieGo does not store or have access to full credit or debit card details.
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4. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with:
• Delivery personnel (limited to what is necessary to complete delivery)
• Payment processors and technology service providers
• Shopify and related e-commerce platforms
• Legal or regulatory authorities when required by law
All third parties are required to protect your information and use it only for authorized purposes.
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5. Cookies & Tracking Technologies
Our website uses cookies to:
• Enable core website functionality
• Improve user experience
• Analyze website traffic and performance
You may disable cookies through your browser settings; however, some features of the website may not function properly.
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6. Data Retention
We retain personal information only for as long as necessary to:
• Fulfill orders
• Maintain business records
• Comply with legal obligations
• Resolve disputes
When no longer required, information is securely deleted or anonymized.
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7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:
• Unauthorized access
• Loss
• Misuse
• Disclosure
However, no online system is completely secure, and we cannot guarantee absolute security.
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8. Your Rights
You have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data, subject to legal and operational requirements
• Opt out of marketing communications at any time
Requests may be submitted via the contact details below.
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9. Third-Party Links
Our website may contain links to third-party websites. VeggieGo is not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies separately.
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10. Children’s Privacy
VeggieGo does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be promptly deleted.
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11. Changes to This Policy
VeggieGo reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Continued use of our services constitutes acceptance of any revised policy.
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12. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
📱 WhatsApp: +1 (868) 375-3599
📧 Email: support@veggiego.com